Questions about vitamins?

What role does vitamin B12 play?

Without vitamin B12 the body has difficulty creating the red blood cells which carry oxygen and allow the brain and the nervous system to function properly. A deficiency in vitamin B12 can result in symptoms of chronic fatigue and lethargy. Evidence abounds of people combating the adverse of effects of such deficiencies with vitamin B12 supplementation. (Vitamin B12’s application in respect of chronic fatigue)

What medical condition are treated with B12?

In addition to auto immune disorders there is strong evidence that vitamin B12 has been highly effective in the treatment of the symptoms of: anemia, ataxia, muscle weakness, rigid muscles, incontinence, low blood pressure, vision problems, dimentia, pyschosis and mood disturbances.

Other conditions such as alzheimers disease, angioplasty, breast cancer, canker sores, cardiovascular disease, cervical cancer, claudication, depression, diabetic neuropathy, prevention of fractures, high cholesterol, and joint (elbow pain) have been shown to have benefited from vitamin B12 supplementation under certain research conditions. (more information)

Vitamin B12 has for decades been used with anecdotal success in the treatment of those suffering from the effects of:

  • Immunosuppression
  • Chemotherapy
  • Allergies
  • Inflammatory Bowl Disease
  • Multiple Sclerosis
  • Liver disease
  • Male Infertility
  • Tennis Elbow
  • Periodontal Disease
  • Diabetes
  • Tinnitus
  • Pigmentation Disorders
  • Seizure Disorders
  • Carcinogens IE. Tobacco Smoke
  • Thyroid Disorders

For further exploration of illnesses for which vitamin B12 may be relevant in the treatment can be found at the Mayo Clinic Online.

Can vitamin B12 help people such as vegetarians and vegans?

Yes, B12 supplementation can be quite helpful for people who do not eat meat or animal products which are normally the best sources of B12. Vitamin B12 is very popular amongst vegans.

Why do athletes take vitamin B12?

Vitamin B12 is very popular amongst athletes who place heavy demands on their body for high performance. Even a small B-vitamin deficiency can result in reduced performance and recovery. Individual B-vitamin requirements vary and may depend upon the type and intensity of exercise, the amount of nutrients lost through sweat, and urine, and individual differences in diet. Those most at risk for the B-vitamin deficiencies include athletes who are limiting calories or have specialized, consistent or restricted eating plans.

Researchers at Oregon State University, published in the International Journal of Sport Nutrition and Exercise Metabolism, found that athletes who lack B-vitamins have reduced high-intensity exercise performance and are less able to repair damaged muscles or build muscle mass than their peers who eat a diet rich with B-vitamins.

Additionally, the heightened sense of well being that can result from supplementation has been reported anecdotally to contribute to increased motivation and drive which leads to better performance. Athletes that feel good perform better.

Shipping and Delivery

How do I get free shipping?

Vitamin Boost offers a promotion where we provide Free Shipping to customers that support us in social media or on our website. We now have two ways you can show support – using the social media buttons inside the “Looking for free shipping?” info box during checkout, or writing a short product review.

Without this support we can’t afford to offer free shipping, so it is required. We wish we could give free shipping to everyone, but we can’t. Our shipping is $10 flat rate pretty much world wide which we think is very reasonable. Our free shipping promotion is limited to European Union, North America and Australia.

Free shipping for social support – Facebook, Google+, Twitter

  1. Have an order of $45 or greater
  2. Live in a country to which we can offer free shipping
  3. When purchasing use the social media buttons highlighted on our checkout page to support us
  4. After the page reloads (give it a second) choose your thank you gift
  5. You can only use this social support once, next time Free shipping for writing a review…

 Free shipping for writing a review

  1. Be a returning customer living in a country to which we ship for free
  2. Go to the webpage of a product you have purchased from us in the past
  3. Leave a review using the same email address you used when last ordered (click on ‘reviews’ part way down any product page and leave your own at the bottom of the list, email addresses are not published)
  4. Add any items you would like to purchase to your shopping cart
  5. In checkout look for the “You supported us in social media…Thank You!” message
  6. Choose ‘free-shipping-social’ or one of the other gifts

Problems? – visit our Free Shipping Social Promotion Details Page

How long does delivery take?

All orders are shipped registered mail. Shipment tracking is included.  Shipping times world wide are approximately 2-4 weeks from time of processing. In our experience US orders are delivered to west coast addresses in 2 weeks, east coast addresses 3 weeks.

Flat Rate Shipping ($10 or FREE*): includes tracking, 2-4 weeks

All delivery times are approximate and exclude public holidays both here and abroad.

*our flat rate shipping is FREE with a minimum $40 order and social support, available during checkout

How do I track my order?

Visit our tracking page! All orders ship with package tracking. Your shipping confirmation email will include a courier tracking code and tracking link. We also include the AfterShip tracking service which will email you when your order is out for delivery or if there is a problem.

Tracking will be begin with the Thai postal service, and once the order reaches your home country tracking will resume with your local postal service.

The online trackers for the couriers and postal services we commonly use are:

Thailand Post, USPS, Canada Post, Royal Mail, Australia Post

Can I order to the US?

Vitamin B12 can be ordered to the United States for personal use. From FDA Compliance Manual:

In deciding whether to exercise discretion to allow personal shipments, FDA personnel may consider a more permissive policy in the following situations:

  1. when the intended use is appropriately identified, such use is not for treatment of a serious condition, and the product is not known to represent a significant health risk;

Inspections, Compliance, Enforcement, and Criminal Investigations – 9-2 – Coverage of Personal Importations

US FDA status for Vitamin B12 (cyanocobalamin) – Generally Recognized as Safe (GRAS)


To what countries can I order?

We ship world wide.  Below is a list of countries we have experience shipping to, and to which we guarantee delivery.  For other countries ask us.  We may not be able to guarantee delivery, but we are likely willing to try! We have more specific shipping details for the United States.

Australia, Belgium, Finland, France, Germany, Japan, Netherlands, South Korea, Sweden, United Kingdom, United States

What about importing taxes, fees, and customs?

VitaminBoostMe does not sell or ship to counties where we have experienced import issues with our products.We guarantee delivery and will re-ship or refund in the event of customs issues.

Compliance with the laws surrounding the importation of the products sold on this website to your country of residence is your responsibility. It is advised that you check with your local governments customs office to ensure that ordering the products in the volumes advertised comply with local law.

There are no taxes collected on the sale of products through this website. You will have to settle any local taxes.

We offer our products for sale for personal use and not for commercial use or wholesale.

Personal Information and Security

Is my credit card purchase secure?

Your credit card purchase is secure.  Your entire visit to our website is protected for your privacy. Payment is processed by PayPal, an industry leader. VitaminBoostMe does not collect or store your credit card details outside PayPal’s secure website.


What do you do with my personal information?

We collect and store only the information we need to serve you as a customer.  As part of our ordering process we collect your name, address, phone and email.  If you create a VitaminBoostMe account we store the account details including name and either email address or social network depending on how you opened the account.

We will never provide your information to any other business without your express permission, except to process your order.

We use your information for delivery and to contact you.  We may email you with order related updates or special offers.  You can choose not to receive emails from VitaminBoostMe.

Wholesale and Affiliates

Can I sell for you as an affiliate?

VitaminBoost no longer has an affiliate program. Please contact us if you have any questions.

How do I access my affiliate account?

VitaminBoost no longer has an affiliate program. Please contact us if you have any questions.

Do you offer wholesale pricing?

We have consumer volume pricing already in place in our store in the form of 5 or 10 vial packages.  VitaminBoostMe is focused on direct to consumer.

FAQsFrequently Asked Questions